Opening Keynote

Securities Regulators' Leadership in Protecting Investors and Promoting Market Confidence

Securities regulators protect the interests of investors and market participants and work to foster confidence in the fairness and integrity of Canada's capital markets. This session will address:

• The current regulatory initiatives and proposals
• How regulators strengthen investor protection and deter improper practices in the marketplace

Better understand regulatory initiatives.

Mary Condon, Vice-Chair, Ontario Securities Commission

Regulatory Update

Review Past Year's Regulatory Changes and What the CSA is Planning for the Near Future

Regulatory and compliance issues are constantly changing. Stay ahead of the game by hearing directly from the regulators on all the issues that concern portfolio and fund managers. Get updates on:

• The past year's examination report card
• Trends in key deficiencies - what you need to focus on
• Changing expectations for Chief Compliance Officers (CCOs)
• Findings in CSA's Client Relationship Disclosure sweep – what are the deficiencies and best practices?
• Examiners risk assessment tools - how will this impact your firm?
• Significant deficiencies and criteria used by examiners to refer cases of non-compliance to enforcement
• The next steps in CRM-2 and registration of investment fund managers

Take away important updates and get your answers on the spot directly from regulators.

Michael Sorbo CFA, Manager Examinations, Capital Markets Regulations, British Columbia Securities Commission

Elizabeth King, Manager, Portfolio Manager Team, Compliance and Registrant Regulation Branch, Ontario Securities Commission

Mid-Morning Networking Break

Refreshment Break
Sponsored By:

Interact with conference speakers and fellow attendees.

Ethics

The Role of Ethics in Enhancing Your Bottom Line by Improving Client Trust

The worldwide Occupy movement last year demonstrated a clear public mistrust of the financial industry. With so much doubt from the investing public, ethics and compliance are becoming more important than ever. How can compliance help boost client confidence?

• How ethics can be your source of competitive advantage in this economic turmoil
• Improve your operational transparency to increase confidence
• Instill a culture of ethics and compliance in your firm through relationship building

Implement ethics into your firm to boost client trust.

Keith Darcy, Executive Director, Ethics and Compliance Officer Association (Massachusetts)

Top New Trends

The Evolving Role of Compliance – How to Adapt and Excel in Your Future Role

The role of a compliance officer continues to evolve. What's traditionally a monitoring role is now more involved in a firm's business process than ever before. Recent international developments could set the trend for future regulatory changes. How can you keep up?

• How should compliance respond to new technology trends such as social media?
• What level of supervisory responsibility is required of compliance officers?
• How much should compliance get involved in business decisions?
• How is the enforcement landscape likely to change in the near future?
• Analyze international developments that can serve as important lessons

Stay on top of the latest issues in compliance and achieve excellence in your role.

David Sobel, EVP, General Counsel, Chief Compliance Officer, Abel Noser (New York)

Social Media and Compliance – What You Need to Do as a Compliance Officer

Investment advisors and portfolio managers are increasingly using social media to build business. As a compliance officer, your role is to ensure all regulatory guidelines are followed. Hear insights on:

• The latest trends in social media compliance
• Recognize how social media impacts your role
• How to leverage technologies to strengthen your record keeping

Take away key solutions to address social media compliance.

Networking Luncheon

Join the conference speakers and your peers for a relaxing luncheon.

Luncheon Keynote

The Role of the Investor Advisory Panel on Regulatory Policy Making at the OSC

The mandate of the Investor Advisory Panel is to ensure investors’ interests are represented in the policy making process. Hear what the investor advisory panel is doing to protect investors and how these activities may affect policy design at the OSC.

• What are the past and current initiatives of the Investor Advisory Panel?
• What practices does the panel endorse?
• What role does the panel play in regulatory policy design?

Take away insights to improve your compliance processes and exceed regulatory expectations.

Anita Anand, Chair, Investor Advisory Panel, Ontario Securities Commission; Associate Professor, Faculty of Law, University of Toronto

Third Party Due Diligence

Developing a Robust Sub-Advisor Oversight Program to Protect Your Firm and Clients

To do the best for their clients, asset managers may choose to contract out certain activities to sub-advisors. While this shows prudence, there are operational elements you need to watch out for in the outsourcing process. Gain insights into how you can:

• Contract out only the asset management responsibilities but not your KYC duties
• Investigate compliance strategies and corporate structures of third party vendors
• Piece together the puzzle of information to effectively evaluate sub-advisor operations
• Continuously monitor and supervise your sub-advisory relationships

Take away strategies to conduct third party due diligence and oversee your relationship.

Lisa Becker, Director, Operational Due Diligence & Chief Compliance Officer, University of Toronto Asset Management

Operational Risk

Setting Up an Enterprise Risk Management Framework to Proactively Control Your Risks

All asset managers and fund managers need to address operational and regulatory risks proactively. An enterprise risk management (ERM) framework can help maximize enterprise value by managing key risks and opportunities. Take away strategies to:

• Identify, assess, and evaluate your risks on a continuous basis
• Develop ERM to help avoid unexpected losses and control reputational risks
• Integrate risk management and compliance functions to improve efficiency
• Implement the appropriate ERM according to the size of your organization

Maximize enterprise value by addressing key risks and opportunities.

David Lui, Chief Compliance Officer, Chief Risk Officer & Principal, Galliard Capital Management (Minneapolis) - Subsidiary of Wells Fargo

Mid-Afternoon Networking Break

Interact with conference speakers and fellow attendees.

Behavioral Science

How to Prevent Misconduct by Identifying and Managing Individuals or Environments Prone to Fraud

Every company has employees who are naturally inclined to engage in unethical behavior. Some companies unknowingly possess cultures that can potentially enhance fraud risk. Take away strategies to identify, monitor, and control your high-risk associates or environments:

• Recognize psychological red flags to identify high risk individuals
• Be aware of environments that pose a high fraud risk
• How do fraudsters rationalize their unethical behaviors?
• Understand how to control the factors that can potentially lead to misconduct in your firm
• Develop intervention programs to prevent fraud

Understand the psychology of fraudulent behavior to prevent misconduct.

Pamela R. Murphy, Assistant Professor and E. Marie Shantz Fellow in Accounting, Queen's School of Business

Business Continuity Planning

How to Most Effectively Design and Test Your Business Continuity Plan

Given the sensitivity of client records and transactions, business continuity planning is particularly important to financial institutions. Take away practical tips to develop, test, and implement strategies to guard against business disruptions.

• What elements should you include in the plan?
• Assess potential impacts of disruptions and prioritize steps to repair operations
• Learn how to conduct annual tests on your continuity plan

Protect client records and ensure your business can run smoothly after a major disaster.

David Adams, Chief Compliance Officer, ATB Investor Services

Julie Mansi, Partner, Borden Ladner Gervais LLP

Conference Adjourns to Day Two

Evening Social Activities

Network with industry leaders and stakeholders while enjoying some of the best Toronto has to offer. Start by joining fellow delegates and speakers for complimentary appetizers.

Opening Comments from the Chairperson

Rebecca Cowdery, Partner, Borden Ladner Gervais LLP

Keynote

Tone from the Top: Working with Senior Management to Develop a Culture of Compliance within Your Firm

Gain insights into how senior management views the role of compliance. Open channels of communication and collaborate with other departments to achieve excellence in compliance. Take away how to:

• Instill a culture of compliance within your firm
• Raise serious compliance issues with senior management
• Reinforce the tone at the top

Take away strategies to create a more compliant organization.

Michael Nairne, President & CIO, Tacita Capital

POS Update

Developments in Point of Sale Stage II and What's in Store for Stage III

Point of Sale Stage II requires delivery of the Fund Facts to investors within two days of purchase of mutual funds. The CSA also proposed amendments to contents of the Fund Facts document. Gain valuable insights into how regulators are:

• Implementing changes to the Fund Facts content based on comment letters
• Developing their timeline for next steps
• Proceeding with future regulations based on feedback received

Gain insight into how POS disclosure is proceeding and what you can expect in the year ahead.

Charles Wang, Sr. Policy Advisor, Investment Funds Institute of Canada

Stephen Paglia, Senior Legal Counsel, Investment Funds, Ontario Securities Commission

Mid-Morning Networking Break

Interact with conference speakers and fellow attendees.

Institutional Risk – MF Global

How to Protect Your Money Against Risk of Insolvency or Fraud of the Custodian

At least $1.2 billion of customer money has gone missing after the MF Global collapse. Press reports suggest that custodians have lined their pockets through foreign currency trading practices. It's time to seriously reconsider the levels of protection you have against insolvency or misconduct by brokers and other custodians. Gain insights into the MF Global's Chapter 11 bankruptcy, the foreign currency cases, and make sure your clients' money stays safe in the future.

• Take a proactive approach – identify red flags during your due diligence process
• Protect your money against improper transactions
• How much of your money is insured and how much is at risk
• Legal remedies available to recover part of your loss

Take care of your clients' money by effectively managing your custodial risks.

Richard Chen, Editor in Chief, The Hedge Fund Law Report

Richard Marshall, Partner, Ropes & Gray LLP (New York)

Case Study:

Maximizing the Efficiency of Your Risk Management and Compliance Process

In an increasingly complex regulatory environment, compliance officers need to do more with less. Managing operational and regulatory risks effectively is crucial to your organization's success. Hear these case studies and learn how you can:

• Establish a well documented and auditable Governance, Risk and Compliance regime
• Meet regulatory expectations by implementing an effective compliance management system
• Develop a framework to assess, control, and mitigate your risks
• Foster a culture of compliance with securities legislation

Leverage technology platforms to perform your duties faster in an ever-changing compliance landscape.

Paul Paquette, Managing Director, Ethidex Inc.

Networking Luncheon

Join the conference speakers and your peers for a relaxing luncheon.

Key Deficiency Update

Avoid Sanctions by Following the CSA's Marketing Practice Recommendations

After its sweeping exam on marketing materials, the CSA published its suggested practices for portfolio managers. Ensure you implement these recommendations to prevent future penalties. Benefit from key insights on:

• Identifying the eight key deficiencies and CSA's suggested practices
• Clarifying regulator expectations with respect to marketing materials
• Obtaining strategies to implement suggested marketing practices

Avoid future sanctions from the CSA by following its guidance on marketing practices.

Jacqlyn Stein, Managing Director & Chief Compliance Officer, BNY Mellon Asset Management Canada Ltd.

Prema Thiele, Partner, Borden Ladner Gervais LLP

Succession Planning

Developing an Effective Training and Mentoring Program to Build Your Compliance Department

With expanding regulatory demands, the compliance department is increasingly vital to all financial firms. Succession planning is an essential responsibility you have to tackle. Take away strategies on how to:

• Train new staff to take on additional responsibilities
• Develop a broad and deep pipeline of qualified compliance leaders
• Design and implement an effective mentoring program to ensure future success

Implement programs to create a successful compliance department.

Torstein Braaten, Chief Executive Officer & Chief Compliance Officer, TriAct Canada Marketplace LP

Mid-Afternoon Networking Break

Interact with conference speakers and fellow attendees.

Outside Business Activity (OBA)

Monitor, Control, and Review Employee OBA to Reduce Your Risk Exposure

The CSA published Staff Notice 31-326 in July 2011 to remind the registrants about the importance of OBA monitoring. Companies stand to lose millions of dollars in penalties for
failure to supervise employees' Outside Business Activity. Learn how to:

• Identify when an OBA is truly an OBA or deemed an activity that requires registration
• Avoid pitfalls when you report OBA's to regulators
• Establish effective procedures to monitor and review OBAs and implement policies for disclosure

Reduce the risks your firm faces by identifying and monitoring Outside Business Activities.

Alana Dubinski, VP, Compliance, Stonegate Private Counsel LP

Dispute Resolution

How to Leverage Services from PMAC to Meet Your NI 31-103 Dispute Resolution Requirements

Effective September 28, 2012, the CSA requires all registered Portfolio Managers to document and respond to each customer complaint. Dispute resolution services also need to be "made available at the firm's expense." Capitalize on the services available to you to meet your obligations.

• Understand NI 31-103 dispute resolution requirements
• Evaluate the dispute resolution program and learn how you can benefit
• How the program is implemented to meet the needs of the industry

Utilize services from PMAC to ensure you comply with NI 31-103 section 13.16 requirements.

Julie Cordeiro, Legal Counsel, Portfolio Management Association of Canada